Size RestrictionsĬarriers impose varying size restrictions on international shipments and as such not all shipment methods will be available for all products. These costs are not processed by Olympic Outdoor Center and will be the responsibility of you, the customer, upon receiving the order. You can visit estimate any taxes and fees associated with international orders. International Duty, VAT, GST, or other taxes Actual number of days may vary based on destination, and customs delays. Estimated delivery times in business days (Monday-Friday). Expedited and Express options must be received by Noon PST to achieve these timelines. International Shipping Services US Postal Service Insurance not included. Priority Mail, First Class Mail, UPS 3-Day and UPS Ground do not guarantee delivery dates. * Estimated delivery times in business days (Monday-Friday). Express, Next day, 2nd day, and 3 day options must be received by Noon PST to achieve these timelines. Standard & Free Shipping Timelines 1-3 Days 2-5 Days 3-6 Days 4-7 Days 5-8 Daysĭomestic Shipping Services US Postal Service If this is the case we will attempt to notify you, the customer, in a timely manner, and work to get the item, or a suitable substitute, shipped out as soon as possible. While we work to maintain inventory of all products and options listed as available, this is not always possible. Our Shipping department operates from 10:00am to 3:30pm PST Monday through Friday. We strive to process all orders within 24 hours. Free International shipping does not apply to orders that include oversize items such as one piece paddles or inflatable kayaks. We are pleased to offer free international shipping on many orders over $750.00 USD. Exclusions consist of Kayaks, Stand Up Paddleboards, One piece Whitewater Paddles, Stand Up Paddles, and Board bags. Due to size and weight constraints, some products are excluded from this offer. If you have carrier preference, please select a paid option. We ship via the US Postal Service or UPS, at our discretion. Free Shippingįree shipping applies to orders shipped to anywhere in the contiguous Unites States and is available on most orders over $49.00. We know your needs vary, so we offer a range of options from economical to expedited. Please also note that the percentage of delayed deliveries is very small, and the percentage of items lost in transit is all but non-existent.It is our goal to provide reasonably priced, quick shipping to our customers, both domestically and abroad. Please note that we cannot be held responsible for the consequences of any delay caused by the failure of our contracted couriers to fulfil their obligations, although we will always do all that is reasonable to provide the goods by the time required. We work with some of the best couriers in the business, and overall they provide an outstanding service. No retailer or courier company can ever "guarantee" a next working day delivery.Īll courier companies occasionally have the same transport problems that can happen to everyone, inclusive of but not limited to: snow blocked roads, closed roads, traffic jams, mechanical breakdown, an inability to find the delivery address or to gain access to it if, for example, it's in a block of flats. Orders placed 1 day prior or on the same day as a public holiday will be despatched the next working day. Orders placed on Friday will generally be despatched the following work day which would be Monday of the following or the next working day. Typically, We will despatch orders the next working day. There are no deliveries made on Saturdays, Sundays or public holidays by our couriers. To find out if your parcel qualifies for free shipping or the cost to ship to you please use the shipping estimator on the relevant product. Unfortunately due to the size of some products we sell, freight costs can be very unpredictable to rural locations, in some circumstances prohibiting us from shipping to remote locations.If your order has a substantial freight cost we may contact you regarding this order to find a solution to get this order to you however, we do reserve the right to cancel the order if the freight cost is greater than 10% of the item.For the fastest and most efficient deliveries we recommend having your order delivered to a business address.The best way to ascertain if your product qualifies for free shipping is to use the shipping estimator on the product page or alternatively through the checkout process. Shipping & Delivery Information Shipping cost rules:įree shipping over $99.00 excludes over-sized products and regional post codes (according to Australia Post's guidelines).
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